Frequently Asked Questions
What is Super Trellis?
Our patent-pending design is a modular, customizable trellis system for any plant that needs support as it grows bigger. As the plant grows, you can snap on more hexagons to accommodate your plant's needs.
Why don't you have all the colors as starter packs?
The starter packs are designed with basic colors to provide a foundation to build a trellis. We provide expansions in various quantities for you to buy as your plants grow, or to customize your own multi-colored trellis. If you choose to customize your own without a starter pack, make sure to get the bases as well! Each base pack comes with stakes and splices, so you have everything you need to make a trellis.
How big is it?
One hexagon is exactly 100 mm across. One base will fit snugly in a two inch pot. Two bases will fit snugly in a five inch pot.
How stable is Super Trellis?
The more foundation you can provide your trellis, the more stable it will be. Top-heavy and large plants will need more support to help with stability, and each plant should be judged on a case-by-case basis. We recommend using a wide pot to accommodate multiple bases as your plant grows.
Where do you ship?
We ship world wide!
What is your return policy?
We provide a hassle free 30-Day return policy. Feel free to send us an email at any time inside of that window to make arrangements,
Does Super Trellis only work in soil?
NO! Our beta testers tried and loved it in soil, sphagnum moss, and LECA. We are sure that you'll be able to find some creative uses too. We recommend inserting the trellis when potting up a plant in LECA or filling up your container with water to make it easier to insert the base, then drain out the excess.
Why are some of my parts harder to fit together than others?
The parts are designed to be within tight tolerances (150 µm). Because of this there can be discrepancies within part size. The solution is to rotate the part until you find a good fit. The tighter the parts fit together, the stronger and more stable the parts will be. If you are still having trouble, please contact us.
What is Super Trellis made out of?
Our parts are made from poly-lactic acid or PLA, which is a renewable plastic derived from agricultural by-products.
What is the cape for?
The red cape is to track your plant's progress. Place the cape on furthest point where your plant is trellised. Capes are sent out with orders or 5 hexagons or more. Spot the cape in our logo!
I have a problem or a question. What is the best way to contact you?
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